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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Citizen Advice Wiltshire:

If you are in financial crisis and live Wiltshire, talk confidentially with a trained Wiltshire Citizens Advice adviser on Freephone  0808 278 7995 – Lines are open 9am to 4pm Monday to Friday.

Crisis Relief Fund – Via the Wiltshire Wellbeing Hub:

Wiltshire Residents experiencing an urgent financial or wellbeing issue can now access crisis help through the CRF via the Wiltshire Wellbeing Hub, as it’s the first point of contact for all urgent support needs and staff can provide advice, assess CRF eligibility, and connect residents with other services.

Opening hours:  Mon–Thu: 9am–5pm and Fri: 9am–4pm Contact:  Tel: 0300 003 4576  [email protected]  Website: Crisis and Resilience Fund – Wiltshire Council

Social Housing Providers:

Wiltshire Council Tenant facing financial crisis? contact the Tenancy Sustainment Team on 0300 456 0117.  Or email: [email protected]  If you are a housing association tenant,  Please speak directly with your Tenancy Sustainment or Income Officer.

Who else can refer to the foodbank?… 

Schools, Family Hubs, GPs, Community Mental Health Teams, local charities-  inc AlabareSTFHTurning point,  FearFree, debt agencies like CAP, food pantries, Churches are a great starting point for support and should be able to refer you to our foodbank.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

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